Our pet policies do not apply to service animals.

Small dogs and cats (under 20 lbs with carrier)

  • Must be at least 8 weeks old
  • $26 fee
  • Must be in pet carrier at all times
  • One pet per passenger allowed
  • May not weigh more than 20 lbs, including weight of pet carrier
  • Pet carrier must be less than 19" long x 14" wide x 10.5" high
  • Pet carrier must be leak proof and well-ventilated
  • Not permitted on a full itinerary (including connecting bus service) longer than seven hours
  • Not permitted into Canada
  • Not permitted in business class
  • Not permitted on thruway bus service
  • Not permitted with unaccompanied minors
  • Not permitted with multi-ride/other passes

All other pets

  • Not permitted

Booking and boarding

  • Make your pet reservation when booking your own ticket
  • If departing from a staffed station, check in no later than 30 minutes before departure with your pet
  • If departing from an unstaffed station, the conductor will confirm eligibility and provide a liability release waiver to sign
  • A pet carrier counts as one piece of luggage

On-board policy

  • Remain with your pet at all times
  • Each pet must remain in its carrier at all times
  • Keep your pet carrier on the floor in the seat next to you at all times
  • Do not put your pet carrier on train seats